You have to tell us:

  1. Dates of rental, bicycle models, name and height of each cyclist.
    Next, we will ask you for your personal data and an email.
    We will send you a password to access your account when you need it.
  2. Now you can finish the reservation. You will only have to pay 20% of the total amount.
    We will automatically send you the confirmation of your reservation.
    The total rent payment will be completed when you collect the bike the first day.
  3. As soon as we receive the payment on account, we will send you the confirmation and the booking number. The total rent payment will be completed when you collect the bike the first day.

You can. But it has an extra cost that is calculated depending on the distance and number of the bikes rented.

The rent is counted by days. From 9.30 a.m. the first day until 7 p.m. on the last day. Regardless of whether you pick up the bike after 9.30 a.m. or return it before 7 p.m. A rental day is considered from 9.30 a.m. to 7 p.m. the same day. It’s not 24 hours.

Yes, whenever you tell us in advance and be available and ready.

You must bring your identity card or passport. For road bikes we recommend you bring your own pedals and helmet. We can provide you SPD, SPD-SL, and look Keo pedals, but you have to notify us in advance. You can also bring your own saddle or accessories. We help you assemble it free of charge.

You can expect a perfect functioning of all its components. We are very careful with the revisions and adjustments of all our bikes and accessories. We always carry out two periodic reviews of each one of them before giving you the bikes:

  • One, after picking up the bike from the previous customer. Proceeding to its cleaning, set-up and replacement of the necessary elements.
  • Another one, the day before its delivery, checking again the operation of all its components and the pressure of their tires.

We advise you to check the condition of the bicycle and its accessories when picking it up, as you will be responsible for any damage or deterioration of the bicycle and its accessories during the rental period. Unless you take out the bicycle insurance, taking advantage of such insurance coverage. Theft or loss of the bicycle is not covered in any case.

Yes. For a quiet holidays we have a bicycle insurance. You can get it by saying it in the comment field (message), when booking. You can also get it when picking up the bike in Embat Ciclos.


  • Damages to third, parties.
  • Bicycle damages for accident or falls.
  • Mechanical faillures.
  • Road assistance for accident or mechanical faillure.
  • This insurance has a franchise of 30€.

It doesn’t not cover

  • Theft or disappearance of the bicycle or its accesoires.
  • Damages or injuries of the rider.
  • Vandalism or any willful damages.

No. Cleaning is including in the rental Price.




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